A highly experienced Italian company with endless potential.
Whether you need to manage queues, streamline your business, create smaller waiting rooms, attract new customers or digitalise your services, our unrivalled technological solutions are exactly what you need. Since 1994, we have installed thousands of TEOM systems throughout Italy and we have collaborated with public and private institutions such as:
TEOM is a young and dynamic company specialising in technological innovations in the field of queue management for public institutions and/or offices. Our technology helps hospitals, universities, banks and many different types of companies solve any issue relating to their customers’ front desk access. Ever since its foundation in 1994, TEOM has acquired constantly increasing expertise and progressively strengthened its professional status and reputation. The impressive amount of queue management systems TEOM has installed in Italy over the years makes it a leading company in its field.
The training provided by our highly specialised team ensures that our customers and their personnel are fully equipped to use their SIstemaSI® at its highest potential. Our licensed Customer Support Centres, distributed in almost every Italian region, ensure widespread and effective assistance: in order to guarantee an ongoing service, we have designed different Support Packages covering any operational needs and specifications required by public and private companies.
If you are looking for a partner that supports you in the organisation of front desk and queue management activities, we are here to help! Together we will find a solution to your specific needs; we will help you improve customer relations by increasing your service level and making your internal process more efficient. Our systems will allow you to:
The most complex and expensive solution isn’t always the best one. We help you design a system that specifically addresses your requirements by offering the simplest and most immediate functions that guarantee process efficiency while, at the same time, minimising your initial investment. Our know-how and expertise allow for maximum flexibility and adaptability: you will be able to update the system based on your evolving needs.
Our operators ensure 24/7 remote monitoring of TEOM’s installed systems. We are thorough and detail-oriented in our Customer Support Centre training and our offices are distributed nationwide. Our employees and technicians receive ongoing training, so that we can provide you with professional and expert support both upon installation and in case of system issues or malfunctions.
Furthermore, during the project development and optimisation stages, TEOM S.r.l. pays particular attention to the simplification of support services: we mainly focus on the reliability of our components and their accessibility within user documentation. As a result, we are able to work with companies that already provide the customer with maintenance services performed on devices that are technologically comparable to ours.
To guarantee 24/7 assistance, at the end of the warranty period we create tailor-made Maintenance Packages based on each customer’s specific business and requirements. Our main goal is to work better so that our customers can work better.
|Piemonte||TEOM S.r.l. and n.2 Centres|
|Valle d'Aosta||TEOM S.r.l. and n.1 Centre|
|Lombardia||TEOM S.r.l. and n.4 Centres|
|Trentino Alto Adige||n.3 Centres|
|Friuli Venezia Giulia||n.1 Centre|
|Liguria||TEOM S.r.l. and n.3 Centres|
|Emilia Romagna||n.3 Centres|
|Puglia & Molise||n.3 Centres|
Get in touch with TEOM: an operator will contact you as soon as possible. Together we will find the ultimate solution to all your queue and service management needs.
Ever since its foundation in 1994, TEOM has acquired constantly increasing expertise and progressively strengthened its professional status and reputation. The impressive amount of queue management systems TEOM has installed in Italy over the years makes it a leading company in its field.